Privacy Policy

Effective Date: 06/6/25

PikFoto ("we," "us," or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, disclose, and protect your information when you access or use our website, mobile applications, and services (collectively, the “Services”).

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1. Information We Collect

1.1. Personal Information

We may collect and process the following categories of personal data:

Name
Email address
Shipping and billing address
Phone number (optional)
Payment information (processed via third-party providers)
Photos and digital content you upload
Account login credentials
Date of Birth

1.2. Device and Usage Data

We may automatically collect:

IP address
Device type and operating system
Browser type
Access times and referring URLs
Application usage metrics

1.3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies for functionality, analytics, and marketing purposes. You can manage cookie preferences via your browser settings or by using a cookie banner (if applicable).

2. How We Use Your Information

We process your data for the following purposes:

To create and manage your account
To fulfill photo printing and shipping services
To process payments
To provide customer support
To personalize your user experience
To send transactional and promotional emails (with your consent)
To comply with legal obligations

We rely on the following legal bases for processing:

Performance of a contract
Your consent
Legal obligations
Legitimate interests (e.g., business improvement and fraud prevention)

3. How We Share Your Information

We do not sell your personal information. We may share your data with:

Service providers (e.g., payment processors, print labs, shipping companies)
Analytics and marketing platforms (e.g., Google Analytics, Facebook Ads)
Authorities or legal entities when required to comply with laws or enforce our terms

All third parties are bound by data processing agreements to ensure your data is protected.

4. Your Rights

Depending on your jurisdiction (e.g., EU/EEA, California), you have the following rights:

Under GDPR:

Right to access
Right to rectification
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object
Right to withdraw consent at any time

Under CCPA/CPRA:

Right to know what personal information is collected and how it's used
Right to request deletion of personal data
Right to opt-out of the sale or sharing of personal data (we do not sell personal data)
Right to non-discrimination for exercising your rights

To exercise your rights, contact us at privacy@pikfoto.com. We may need to verify your identity before processing certain requests.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting obligations. You may request deletion of your account at any time.

6. Data Security

We implement industry-standard security measures to safeguard your data, including:

Encryption in transit (SSL/TLS)
Secure servers and access controls
Regular audits and monitoring

While we take reasonable steps to protect your data, no system is 100% secure.

7. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete the data immediately.

8. International Data Transfers

If you are located outside the United States, your data may be transferred to and processed in the U.S. By using our Services, you consent to this transfer in accordance with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this policy from time to time. If we make material changes, we will notify you via email or through the app. Your continued use of the Services after updates constitutes your acceptance of the revised policy.